Privacy Policy

1. General Provisions

This Privacy Policy describes how Venguard Trade Ltd ("the Company", "we") collects, uses, stores and protects personal data of visitors of this website and of clients using the trading platform ("you"). By using this website or registering an account, you consent to the processing of your personal data as described in this Policy.

2. Data We Collect

We may collect the following categories of personal data:

• identification data: name, date of birth, identity documents provided during verification;
• contact data: email address, phone number;
• account and transaction data: trading activity, deposits and withdrawals;
• technical data: IP address, browser type, device information, cookies and usage logs.

3. Purposes of Processing

Personal data is processed for the following purposes:

• provision of the Services and operation of your account;
• identity verification and fraud prevention;
• compliance with applicable legal and regulatory obligations;
• customer support and communication regarding the Services;
• improvement of the website and the Platform, including anonymised analytics.

4. Legal Basis

We process personal data on the basis of: performance of the contract with you (Client Agreement), compliance with legal obligations, our legitimate interests in securing and improving the Services, and, where required, your explicit consent, which you may withdraw at any time.

5. Data Sharing

We do not sell personal data. Data may be shared with payment providers, identity verification services, hosting and infrastructure providers, and professional advisers, strictly to the extent necessary for the purposes listed above and subject to appropriate confidentiality safeguards. Data may also be disclosed where required by law or a competent authority.

6. Data Retention

We retain personal data for as long as your account is active and thereafter for the period required by applicable record-keeping and anti-money-laundering obligations. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We apply technical and organisational measures to protect personal data, including TLS encryption of connections, access controls, and two-factor authentication for client accounts. No method of transmission over the internet is completely secure; we encourage you to keep your credentials confidential.

8. Your Rights

Subject to applicable law, you may have the right to access, rectify, erase or restrict the processing of your personal data, to data portability, and to object to certain processing. To exercise these rights, contact us at the address below. We may need to verify your identity before fulfilling a request.

9. Cookies

This website uses cookies and similar technologies necessary for its operation, for remembering your preferences (such as language) and for aggregated usage analytics. You can control cookies through your browser settings; disabling them may affect the functionality of the website.

10. Contacts

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at support@venguard.trade.